1.1. The information collected through the use of the website includes the following;
1.1.1. Information supplied to FNB such as
18.104.22.168. Personal information, and
22.214.171.124. Special information.
1.1.2. Information automatically collected through the use of the website including
126.96.36.199. Technical information i.e., the User’s internet protocol (IP) address;
188.8.131.52. Information about the website visits and which pages the User visited and the duration of the visit.
1.2. Personal information refers to any information relating to the User/visitor which identifies the User. Examples of personal information includes, but is nit limited to the following:
Physical Address; and
Contact details etc.
1.3. Special Information refers to personal information relating to the following:
1.3.1. Criminal behavior to the extent such information relates to an alleged commission of an offence (i.e., to prevent money laundering as required by law)
2.1. FNB will take all reasonable steps to protect the personal information provided. FNB will only process and distribute the personal information where:
2.1.1. The User has given FNB consent
2.1.2. the law requires FNB to do so.
2.1.3. to detect, prevent and report theft, fraud, money laundering and other crimes.
2.1.4. It is in the public interest to do so.
2.1.5. FNB’s interests require disclosure, for example default or breach of this agreement.
2.1.6. to manage FNB’s relationship with the User
2.1.7. FNB’s internal marketing and product development require the information.
2.2. FNB may disclose some of the User’s special information and personal information to specific third parties, who are also under obligation to keep the information secure and confidential. FNB will never disclose more information than is required.
3.1. The User’s personal information may also be shared with third party websites where the User follows 3rd party website links. FNB does not, however, guarantee the protection of the User’s personal information by third parties. These 3rd party sites have their own privacy policies.
4.1. Personal information will not be kept by FNB for longer than is necessary for the purposes of the processing set out above, unless a further retention is required by law or where FNB reasonably requires a further retention period for a lawful purpose relating to its functions or activities.
5.1. Users have the following rights:
5.1.1. The right to be informed;
5.1.2. The right to access the personal information;
5.1.3. Right to the correction, destruction, deletion and objection to the processing of User’s personal information;
5.1.4. The right to object to direct marketing;
5.1.5. The right to submit a complaint to FNB.
6.1. FNB reserves the right to amend this policy from time to time.